Case Study: Nashville Center
Concierge: Averie Owens
Patient: Roberta B
Age: 88
Admission Date: 6/6/2025
Admitted From: TriStar Centennial Medical Center
Discharge Date: 9/13/2025
Length of Stay: 99 days
Reason for Stay: Orthostatic hypotension, weakness, and cerebrovascular disease
Details of Experience:
On June 3rd, Ms. B was admitted to TriStar Centennial Medical Center. She was complaining about dizziness and feeling faint. She stayed at the hospital for three days, then transferred to our community. She was welcomed by our concierge and was presented with our signature welcome goodie bag. Our welcome gifts include a CareRite Centers newsletter, a water bottle, lip balm, hand sanitizer, blanket, and a few other welcoming surprises. Upon admission, she stated her goal was to be able to walk and regain her strength. Shortly after, she was evaluated by therapy to start her journey towards rehabilitation.
Ms. B came to our community with a diagnosis of orthostatic hypotension (low blood pressure), general weakness, and cerebrovascular disease (condition affecting blood flow to the brain). Because of this, she struggled with often feeling faint, unsteady when standing and walking, and some confusion. She received Speech/Language/Cognitive Therapy, Occupational Therapy, and Physical Therapy. Each discipline created their own plan to best assist Ms.B in meeting her goals.
By the end of her time in our community, Ms. B had made many improvements. She was able to increase orientation to improve her ability to participate in meaningful interactions, improve her ability to complete activities of daily living (ADLs), and she was able to increase her strength and steadiness. All of our therapeutic disciplines worked hard to create a safe and comfortable environment that promotes healing. Because of this, she was able to meet many goals.
With the help of our nurses, CNA’s, recreation team, and social workers, we created an environment of comfort, peace, healing, and of course… FUN! Ms. Burns was very involved in our activities. She loved the live music, art classes, and most importantly BINGO. She participated in BINGO almost every day. This helped improve cognitive ability as well as provided an outlet for her to be social and make friends.
Roberta was a joy to have in our community. As she said her goodbyes to the friends she made here, many tears were shed. She was able to leave our facility, happier, healthier, and stronger. Shortly before her discharge, Ms. B stated “I’m gonna miss you guys,” and Nashville Center is definitely missing her too. It is always bittersweet to say goodbye, but seeing the smile on her face as she headed home made it worth it. Nashville Center would like to thank Roberta for allowing us to share her experience. She was a joy to have in our community, and we wish her the best in all her future endeavors.